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We purchased a Whirlpool French Door Bottom Mount Refrigerator on July 14, 1014. This refrigerator is garbage. We chose a Whirlpool produce because Whirlpool has always manufactured a quality product and stood behind their products. NO LONGER IS THIS TRUE. Whirlpool is only willing to repair (not provide another fridge of the same model or even swap it out until repairs are made) the fridge even though it may be as long as 3 weeks plus before repairs can be made because parts are on back order (wonder why? possibly because others are having the same problem as we are?). It has already been over a week and they are telling us now it may be as many as 7-10 business days before another part can be ordered. I have exhausted all options with Whirlpool and the problem is still not resolved. After reading all the comments i don't think it will be resolved. We are extremely dissappointed and disgusted with Whirlpool. Shame on what was once a good company.


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