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Original Comment So far I've been transferred to at least 10 people over the course of this issue! I've had it !! I had my food spoil because of a defective freezer for which I had a 4 yr Protection Plan . I was told to fill out a form to be reimbursed for the rotten food because I was fully covered by my plan. Now they are telling me that their limit is only $200. I went to 3 stores and a meat market over the time frame of 5 hrs to get pricing on my food. The form had 40 item lines on it. I used 31. My total came to $411.77. What was the purpose of doing all that leg work and finding pricing if they were not going to cover my loss. I was never told there was a limit and I want the full amount back like I was told. I will not let this go. That money is a drop in the bucket to your company but it was everything to my family. We did not have a good Christmas eating Casserole instead of our special meals considering we saved up to fill our freezer. Fix this!!!!!! Now!!!!!

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