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Original Comment On 3/7/15 we purchased, on the phone with Nordic Track, an Elite 9700 Treadmill. Not once did the salesman mention that with regular delivery that they would literally drop it at the curb. I was told after that that I could pay another $180 to get them to bring it into the house. So when it arrived I did ask the driver if he could wheel it another 20' into the garage. He said nope, I can drop it here at the curb. So we refused the delivery. Now to customer service/Returns. When we made the purchase it took all of a few minutes for them to charge the $2400+ on our credit card, but for them to get us the credit back... it'll take about 3 weeks. What a load of crap. I wish I would have checked Yelp before attempting a purchase from Nordic Track. The entire first page (that was all I looked at) was nothing but horror stories of dissatisfied customers. Hey Icon (Parent Company) get your children in line!!

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