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Nathaniel Reed<br /> I have been a customer for several years, my cell phone was old so I decided to replace it at Verizon Wireless store. I was quoted for a new phone $50.00 monthly, the store failed to give me paperwork to indicate how much was the monthly charge and how much for paying for the new phone. In addition, I was talked into a Tablet, again they failed to distinguish between monthly charges and cost of purchase. I am 85 years old have some health issues, even with tutoring me I could not operate the tablet. My new phone went bad and cannot make or receive calls. Give me instructions as to where I can return the tablet and phone. I cannot use either one. I wish to receive a refund.


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