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Original Comment Just got off the phone with a whole bunch of useless unprofessional poor excuse for people who dont even deserve a paycheck since it consists mostly of giggling and goofing off and hanging up on people who dont now how to handle their jobs as supervisors (GIZMO). My boyfriend and I booked a room that stated online that the rate was $149.00 for one King bed and it stated on the bottom that the TOTAL COST FOR THIS BOOKING.... $149.00. When my boyfriend recieves his email confirmation is says that there is a total cost of $461.56 which is not what we said okay to. Then the confirmation reads that it is one Queen bed and a sofa bed which is somthing else we did not okay. We are being charged for a room we DID NOT request and being charged for an amount we DID NOT okay. This is false advertisement and a website that robs people... DO NOT USE HOTELS.COM... unless you want to be robbed! Also do NOT ever book the Hollywood Blvd Extended Stay hotel... more thieves and liars.

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