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Original Comment I am again overwhelmed by the extremely rude unprofessional service offered by the people that answer the 800-246-8357 customer service line. Not only are they unhelpful and rude if they find that they don't want to help you or something seems like it will take some precious amount of their time they will just hang the damn phone up. Forget calling back and asking to speak to a supervisor, they act like they have no class and have not even graduate high school. I know the calls are recorded. I have written feedback to the website and responded to e-mail surveys, but no one, and I mean no one from the company has even bothered to inquire or acknowledge the gross negative actions of their employees. I am going to file a report with the Better Business Bureau. Please see Website to file complaint for yourself:

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