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Customer Service at AVIS at the Sarasota Airport is terrible. Staff is NOT helpful while they sit around talking to each other.They want to give you what they think you should have and not what you requested. They want to over charge and expect you to just walk away without any regards to your understanding of the contract information. No one is willing to answer any questions. I was very disappointed and will never recommend anyone to Avis in Sarasota Florida airport location. BEWARE!


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