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Original Comment My mother lives in the Greenbriar retirement community in Brick. Back in March, Comcast fixed a cable but left it above ground. My mother was told it would be properly buried underground in a few weeks. Nobody fixed it. She has called a number of times, been given confirmation numbers and employee names and even though we are now in AUGUST, the cable is still lying out, exposed. People have complained to her about it, they've fallen over it, and she's been told she could be sued if they get hurt because of the cable. My mother is in her 70's and if SHE trips over it, it won't be a threat. A lawsuit will be a surety. The customer service on the phone has been great, but the follow through has been nonexistent. Hoping the Greenbriar community gets Verizon or some other cable provider because when they do, we will be cancelling Comcast as soon as we can dial.

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