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We have Windstream only because AT&T is not available. We do NOT like Windstream. This morning while on a call to our credit card company we were put on hold, but after 3 minutes Windstream cut the call off with a pre-recored message saying "Time allotted for this call has expired"! So, we had to make our call again to our credit card company. We have received this message in the past while we are on hold. It is not Windstreams' decision to end any call we make. It is OUR decision to end any call we make. I talked to a service rep at Windstream and she said she has had this complaint before!! I am going to put in a complaint with the FCC about the actions of Windstream in ending our calls before we want them ended.


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