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Original Comment Dear Sirs: I purchased a blower on 05/14. It stopped working 06/15. I sent it in for warrenty repair in 08/15. The repair shop said, Homelite denied my claim and Homelite would call me with an explanation about the claim. After two week, I called the repair shop back and was told, &quot;Homelite was going to send a refund to purchase a new one&quot;. Later that week the repair shop called and said, &quot;The claim was denied&quot;. I was told to call 800-226-6511; I spoke with Sheila. She said, &quot;she never received a claim from the repair shop&quot;. She took my information about the repair shop and said she would call me after she talked with the repair shop. I never got a call back. I called again and was told to leave a message on Sheila's answering machine, which I did, and never got a return call. I called again and was told to leave another message, which I did...and no return calls. I called again and asked to speak with her supervisor...after several minutes on hold, I was told the supervisor was at lunch and would call back in 1 hour....I never got a return call. <br /> <br /> To make this message shorter, I've left out some information that your representative said to me and what the repair shop said. I feel that someone is not telling the truth about the lack of repair or the reason for denying my claim. I have all the paperwork and would like to speak with a corporate customer representative about my claim and where to go from there. Right now, I don't have any faith in your corporation nor the businesses you chose to do your warrenty repairs. If I don't get a call about this, I will continue calling until this gets resolved.<br /> <br /> Thank you for your time and attention to this matter.<br /> <br /> Dan Owen

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