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Purchased a Kenmore Connect dryer on May 15, 2015 from Sears located at Washington Square, Oregon. The dryer completely shut down on March 29, 2016. It will not turn on or do anything. I troubleshot with all suggestions. I then contacted Sears Service Department to set up a service to have the dryer repaired. The EARLIEST appointment I could get is April 12,2016. I have to wait 2-weeks to have the dryer repaired when the dryer is ONLY NINE MONTHS AND 14 DAYS OLD!!! I understand if the dryer was 10 years old or even a year old, I have to wait 2 weeks for a Technician! Is this true customer service?!


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