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Original Comment I ordered a Tracfone and airtime card on 5/9 with overnight shipping. When I hadn't received information on 5/10, I contacted them and was told it would be processed that day and I would receive my order on 5/11. On 5/11 when still hadn't received tracking information or the order, I contacted them yet again and was told that my bank had just released the money, which is a lie because I check my account and the money was deducted on 5/10. They told me to wait less than 24 hours for tracking information. This morning when the 24 hours was up and I STILL hadn't received tracking information, I contacted them again and the rep couldn't even find any tracking information. She submitted a support to escalate the problem to corporate and told me to allow ANOTHER 24 HOURS FOR THEM TO CONTACT ME. I should've have had my order yesterday and have now file a complaint against them with the Better Business Bureau.

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