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I recently tried to add minutes to my phone at that time I was told my phone was no longer any good ,at that time I was told you would send me another phone at no cost. after seven days I received the phone .the trouble is this phone does not ring loud enough to hear it. so after three hours & twenty minutes going through the volumn controls with seven different people I was told they would send me another. well I got another just like the one with non volumn same problem this started on may 16 2016 still no useable phone you people do not care about your customer.


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