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Original Comment I changed from Travelers to Allstate in August of 2014 because they gave me a good quote on my rental property. The residential policy was close to what Travelers had charged, but when it came time for my auto renewal, it was 50% higher than was Travelers. I paid it the first year grumbling when I did, but by the second year it had doubled. I had no tickets or claims for either the houses or the auto for many many years. So I started looking for other companies. Everyone was much cheaper on my auto and my rental property, but they were 4 times higher on my residence, which hasn't had a claim in 8 years. I have a perfect credit rating. Other carriers were giving me costs on my residence up to $5400, while Allstate is charging $1300. So I can never leave Allstate. I am a captive customer because they have done something to my information to cause my residence rates to be out of the question if I try to go elsewhere. But my auto policy with them is out of sight. They have confused me with someone else and refuse to acknowledge it. The description of my house is wrong, saying I have a slab foundation, when it is pier and beam, and that the lot is level, when it is uphill. I think they are deliberately refusing to describe the property correctly so if there should ever be a claim, they can say it was written incorrectly, when I tell them it is incorrect and the refuse to change it. This company is a scam and should be prosecuted for fraud.

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