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Original Comment Yesterday, Sunday July 10, 2016, my wife and I visited your Wendy's Restaurant #7962 at 555 Hialeah Drive, Hialeah, FL 33022. It was approximately 7:20pm when we walked up to the 2 cash registers they have. We initially only saw 2 employees, one girl was at the drive-through window and the other was inside preparing food. We stood in front of the cash registers for about 10 minutes before a young girl finally came out to take our order. She had been called out twice by the girl tending the drive-through. She would yell out her name toward the back of the store. I don't remember the name they called out but it sounded like one of those strange made-up first names that new generation Cubans name their children. The young (maybe 18 years old) girl finally came out with this face and demeanor as if she did not feel like working nor taking our order. I could hardly hear what she was telling us because she was so lethargic, but she did not speak English well. We finally placed our order, and when my wife asked for some napkins because there weren't any where they should be, the drive-through girl went to the drive-through area and took about 4 napkins to hand to us, telling us that it was all the napkins they had remaining. This is not the way to treat customers. A person like that should not be dealing with the public. She was about 18 years old, had somewhat short brown hair, tan color skin and dark eyes. She looked somewhat white, but was probably mulato. Like I said, I do not remember her name, but I am sure you know who was working there on that day and at the cash register. I have to assume that the Wendy's store standards also apply in places with a lot of 3rd World types, because we are still in the USA. Watch the security video and see for yourselves.

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