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Negative experiences with Express Scripts, never had issues like these with other pharmacy benefit managers. They will only allow a refill every 30 days and only give you a 30 day supply...so what happens 7 months of a year there are 31 days???!!!! Other PBM's allow 90 day supply to be filled at the pharmacy, Express Scripts ONLY allows 90 day supply to be mailed to you, so what happens when your mailbox is one of several that aren't locked/secure sitting on a busy street? Answer: people open your mailbox and steal your meds. What happens to temperature sensitive meds sitting in a mailbox? Answer: they lose their efficacy/potency and become ineffective. When I pointed this out to Express Scripts, their response was "we can ship it to your door" - my question to them: what good does that do when I'm traveling for work and won't be home for several days - it sits on my doorstep. There is no concern for customer's health with Express Scripts - it is all about money in their pocket.


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