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Original Comment Our business phone number was ported out to another company by Tracfone by representative typing incorrect digits from another customer requesting to move. We have fought with you for 3 weeks trying to get this situation resolved. We have been lied to, and just this morning was told our number was never retrieved from other company. We have spoken to Ms. Maxwell and told this issue was resolved. Another false statement. 2 hours after speaking to her, the phone was dead again. Apparently, we were only getting intermittent service from the other company a hour or so at a time over 3 weeks. Your employees are lying to us about the situation and we want it rectified. We never gave you permission to port our number and we have paid you a lot of money over the years of business service we have had. You are costing us money because our advertising is all using this number and our customers cannot contact us.

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