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Original Comment I'm on my 4th Carquest rack and pinion assembly since October 2015 and within 10-12,000 kilometers. Our vehicle is a well maintained and senior driven 2008 Ford Taurus AWD.<br /> <br /> I contacted the local CARQUEST dealer. I was told that he had been raising concerns for some time with the company about the poor quality of the rebuilt units. He gave me the number of the local rep.<br /> <br /> I called him this morning and briefly explained the situation. He advised me that he was in traffic, that he had my contact number on his phone and that he would phone back within the hour. It is now 5:30 p.m. and no call. There could be a good reason for the delay calling back, but there's no excuse for the obvious inferior quality of the parts. <br /> <br /> First unit was very stiff, would not return to steering neutral position after a turn without input. It was replaced within 90 days. Replacement leaked immediately upon installation and did not even make it off the hoist. Third unit was less stiff and lasted about 18 months, then a major failure once again. <br /> <br /> I leave it up to my mechanic to pick the parts. No more. Only two years warranty while NAPA offers lifetime. Four hours labour to change these things plus the downtime and the cost a new alignment.

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