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Original Comment SCAM ALERT: The Dominion Dental Plan through Kaiser Permanente is fine if you do not attempt to do ANYTHING outside of the usual. I needed to take my child to a pediatric dentist. I was assured by Dominion (and KP) several times that I'd just need a referral letter from the primary dentist. I did that and everything was fine until 5 months later, I was billed over $100 for a dental visit! I was in contact with Dominion Dental numerous times over an entire month. Each time, I was promised that the billing was an error on their side and that they'd take care of it, no problem! Each time I called back to verify the bill was handled, this is what I was told. Then, 6 weeks after receiving the bill, I was told that I was &quot;misinformed&quot; and that I'd need to pay the balance of the bill. I asked why it was that I went out of my way to get a referral letter, contact Dominion numerous times throughout the month... No answer. I talked to a manager who said he'd move it up the chain. Never heard back. Then I got a collection letter and that was all she wrote. <br /> <br /> In talking to the pediatric dental office manager, she told me this is 'kinda what Dominion does.' WUT? It's just what they do?! Lie to patients. Waste their time. Frustrate them. Deceive them. And, make the patient 100 percent responsible for the balance. <br /> <br /> UPDATE: KP is backing Dominion (of course) and apparently DD had only ONE transcript, in which they proved their case. They didn't apparently have any of the other 25 or 30 call transcripts, nor did KP. REALLY!? I&quot;M DONE WITH KAISER!

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