Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment This is John A. Simpson. My wife and I flew Brit Air from London to Paris on Friday <br /> <br /> 7-28-17. My suitcase never made it to Paris. We were in France until Wednesday <br /> <br /> 8-2-17 when we flew back to London and to the States on the 3rd. It is now 8-11-17 and I still do not have my bag! I have spoken to Brit Air Customer Relations on numerous occasions during this period. I've been told my bag has been located and it was in Paris, then in London, then...I lost track after the first round or two of calls. Bottom line is: Has my bag been found or has it be lost, completely? This has been a really frustrating experience and I want to either get my bag asap or just go ahead and file a claim for my bag and all of its contents. How should I go about filing such a claim, given the Brit Air website seems to always be down and not working for the purpose of filing a claim? Also, what limitations dollar-wise does Brit Air cover for losses. We're looking at around $3,000 to $3,400 in losses. Please offer me the courtesy of a quick reply which will be forthright and honest. The information I've been given thus far has been questionable at best. The tracking of my lost bag has not been updated since 8-8-17, yet I've had conversations w/ Brit Air during this time and most recently was told my bag was at Heathrow in London and was awaiting a flight to the States to Charlotte Douglas International Airport in NC.<br /> <br /> Thank you for your quick reply to this note, today 8-11-17.<br /> <br /> John

Feedback

Your Name

Your Email

Verification