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Original Comment I am so upset with this company. I had nothing but problems on and on again. I understand that the provider has to submit the medication in order for them to process it. But when you call to confirm if it was received and also takes your payment and does not get processed properly is ridiculous. The worse is when you call back to confirm that you still have not received your medication even after they advised you it was going to get process by that day and in fact it was not even processed. Not only was the medication not processed but they do not even have that you made that call or that you even spoke to a manager who confirmed that your prescript was received and the medication was going to be sent out or that you even made any payments on your medication at all. Not only are they looking at the old prescription everytime I call but they keep giving the price on the old prescription instead of looking at the new prescript and the pricing for that. And when I get a manager they always tell me that the prior representative was looking at the wrong thing. And they are sorry. But this a repeat problem with this company. If the representatives are not looking at the notes or seeing what medication you are really looking for how can they give you the wrong information all the time. And on top of it they are rude about it. From $740 to $3.00 is a big difference. And they tell you that you they will not release it until you pay the $740. Even thought they gave you the wrong information. <br /> I can't even place the prescription at the pharmacy because my insurance has it that it has to mandatory go thru this company express scripts. I am so upset about this situation.

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