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On March 9, 2018 my husband wanted a haircut so I went on-line to Super Cuts at 5544 E. Kings Canyon Road, Fresno, CA 93727. My husband was on his way to work and was going to stop by Super Cuts to get his hair cut. The appointment was for approximately 6:30 pm. He arrived around 6:45. He was told that his name was not on on-line check-in and it would be a 45-minute wait for a haircut. He told him that his wife had completed the on-line check-in. My husband went back to his car and called me. I called that Super Cuts and told them what had happened. The clerk said, oh, yes, George is on check-in and when he gets here we will take him. I told her he was turned away by the person at the counter who said he did not have an appointment, and asked her who that person was. She said "I have no idea." I said, who was working the counter; she would not tell me. That Super Cuts is so rude and unpleasant and unhelpful each time we go in. Something should be done; a good customer should not be treated like that. I will contact the Better Business Bureau.


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