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Original Comment DO NOT EVER DO BUSINESS WITH THSI COMPANY!!!! I have never heard so many canned responses in my life. My machine is less than a year old and has been broken for almost three months. First part is backordered, then they strip it from another machine. Repair man can't get it out of my machine, strips the bolts!! Then discovers other parts need to be replaced. Those parts come but no bolts. Bolts are backordered!! Send me other bolts that should work - they are half the size of the original bolts! This is now about two weeks since they were sent. Original bolts are still on backorder but they should be in "any day" - heard that two weeks ago. Still making payments on a machine that I can't use. This company is the absolute worst!! I would have been better off buying a no name machine at KMart. RUN FROM THIS COMPANY!!!

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