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Original Comment Our points are up at the end of January 2020. Our RCI end of May. We would like to use our points before the end of January and have found a resort in Bavaria that suits us. We even have points left over. I attempted to hold the resort but my credit card was not accepted. It's a Canadian Visa and we live in Berlin. So I contacted RCI Germany first to extend our points to April. The card was not accepted (again), even manually. The agent said that because our time was up at the end of Jan, we should renew our RCI membership. I declined, went back to confirm the reservation but the card was, once again, not accepted. I contacted the agent again and she tried, in vain, to book the resort. Guess what? The card was rejected. AGAIN! She suggested I contact my bank. But then I went shopping in Berlin and HOLY SHITE, my card was accepted by the store. So it's not the card that's at fault, but RCI. I guess RCI wants us to renew and then it will unlock the card. <br /> Great marketing ploy. And I don't excuse the language, it's milder than what I would use. No wonder people are leaving by droves. Your service sucks.

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