Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment Your outside customer service order operator service is not what I call Customer Service. I got a received Gift card for Christmas . fro. My sister for Red Lobster. I decided to use it today and I called on an order I thought everything was in order when I received a call from your store in Santa Fe NM where I'm from and I was asked if I had placed 2 orders. I responded , No I placed one order. The order taker from another state took my order and place s2 order because she went back and forth with upgrade prices , put me on hold 2 times to check of what you had pictured on your online menu existed as an order item. All I wanted was the 1/2 salmon with Brussels sprouts Edamame, a salad and yes maybe 6 biscuits . When I got a call back to clarity my ONE order , the poor girl from Santa Fe apologized does the confusion. I all in all want to compliment Erica D. From the Santa Fe store for accommodating me with getting my order right and comping the biscuits . I work for an HR office and I'm<br /> <br /> So glad I can relate to people and the public that call in to get a straight answer. And they are satisfied with my service. <br /> <br /> <br /> It was confusing trying to think of how to explain to you what happened. <br /> <br /> Please let your local employees receive orders , the customer service in your restaurant was awesome

Feedback

Your Name

Your Email

Verification