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Original Comment I was laid off due to coronavirus pandemic, and in the process of moving.My funds I had/ have were and are limited. I tried calling numerous times- daily!!attempted my first call 10 days before my bill was set to pull from my account. I spoke to one rude person after days of trying to reach someone as they had no staff due to coronavirus.i Explained my Hardship, That I was trying to reach unemployment to file by phone first and had no luck as they have increased call volume as well, l explained i also was unable to go online and do it because hughesnet service was not working and connecting well enough! Not only did they not stop the payment, they over drafted my account and my unemployment check I strived to get will go to my overdrafts account with fees. I will be contacting the attorney general along with consumer affairs- I will make sure this company doesn't exploit another consumer again.

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