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RE: Chili's 7141 S.E. 29th St<br /> Midwest City, OK 73110<br /> <br /> <br /> I ordered online today, and checked the &quot;carry out&quot; selection on the online order form.<br /> <br /> Upon arrival, I parked my car, and walked inside. Greeted by the hostess, she directed me to the &quot;to go&quot; counter.<br /> <br /> At the counter, I handed an employee a copy of my online printed receipt, and I was told to get back into my car, then drive around your restaurant, and then pick up the order. Why?<br /> <br /> So, I get back into my car, drive around to your curb station, honked my car horn, and was yelled at by an employee to park my car. Really?<br /> <br /> I parked my car, then was greeted by the same employee I met inside who proceeded to ask me who I was. I already provided him my information when I was inside and showed him my receipt twice at this point.<br /> <br /> After waiting an additional 10 minutes, I finally received my order.<br /> <br /> 1. Why could you not just hand me the carry out order when I was inside?<br /> <br /> 2. Why ask me who I am when you already knew when I handed you a receipt and told you who I was when I was inside?<br /> <br /> 3. Why make guests play &quot;hokey-pokey&quot; curbside games?<br /> <br /> I understand &quot;social distancing&quot; with Covid-19 fears, but your process is over complicated and very inefficient. Thanks for the deliberate and unnecessary frustration!


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