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Original Comment Our Kenmore refrigerator went out suddenly last week. The technician stated the LG Compressor had died and required approximately $800 to repair. This was purchased December 12, 2017. a 2.5 year old compressor should be covered by warranty, right? So, upon checking, not only should it be covered for 10 years, but there is an ongoing class action lawsuit against LG for defective compressors in Kenmore refrigerators, which are failing within 36 months, as did mine. This purchase was after January 30, 2014; therefore falls under the guidelines for class action. I have contacted LG via email and chatbox, but was repeatedly redirected to Sears and Kenmore. I read an article on Digital Trends, which stated: &quot;LG Responds In a communication to Digital Trends, an LG company representative said, &quot;At LG, consumer satisfaction is paramount...LG models featuring linear compressors come with an industry-leading 10-year parts warranty and five-year labor warranty.&quot; <br /> I have repeatedly called Sears and Kenmore and have been left on hold for an hour at a time. When I called Kenmore, I was redirected to Sears. Sears scheduled a technician to come on July 15, 2020, for another $109, and said there should be a 5-year warranty but said the Owners' Manual states the warranty is for only one year, which it does. I am certain you can understand my frustration. We lost hundreds of dollars of food in our refrigerator and freezer and purchased a Whirlpool mini fridge, for necessities. <br /> Please advise, at your earliest convenience, a resolution to this issue. One of your companies is responsible for knowingly selling this faulty product. I will join the Class Action, if necessary, but I would prefer to work it out with you.

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