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Original Comment After I finished my shopping, at the parking lot, another customer, Spanish speaking woman reached inside my car assaulted me while calling me "f....t" repeatedly. When I grabbed my phone and filmed her. She grabbed my hand and tried to take my phone. When I said that was an assault and I was calling 9-11, she violently reached again and stole my phone. I got out off car and yelled for help. A manager came out, but refused to listen to me when i said I was the victim. She discriminated me and took sites. She took my phone form the other person and refused to give my phone to me. She prevented me calling for 9-11 and leaving. Her higher manager came and I explained to him. He also refused to give my phone. Both managers said they were not going to give my phone. they were part of anti-gay assault. When I told him about the violations of my rights, the manager changed his tune and said the other manager was new and he was going to talk to her. I asked what about you, you have my phone and you did the same. I told him he was part of the assault and theft now. He then gave my phone. I showed my film that shows the attack clearly, he didn't even apologize. The police came and agreed it was an assault and theft and I was the victim. The woman was detained and the criminal charges were filed. I was told I had up to one year to file charges. The police report included Harris Teeter Managers. I gave them the benefit of doubt. When I came home, I called the store management. A Manager named Jennifer was completely rude so I called Corp Office. The agent said it was a more serious complaint and her supervisor had to call me back. The supervisor never called. I called again another agent Juel? answered and confirmed the info was there. I said I never got a call. I am given an option to file complaint but I gave the opportunity to discuss it first. What he said describes my experience with the management. "Ok then go ahead and file charges" So I will.

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