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I have been a customer since June 1st, 2019. My personal experience with your customer service has been terrible! Every time I have had a service issue it take 45+ minutes to resolve. Often there was no resolution. I have a VERY DIFFICULT time understanding your representative. I end up apologizing multiple times because I can't understand them. Finally I decided it was no longer worth all the aggravation. I canceled my service 2 days after my automatic monthly renewal. Your company refuses to reimburse me for the 26 days of service owed me. I have filed a complaint with the Better Business Bureau, B of A American Express and Business Consumers Bureau.


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