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Original Comment I purchased my Kenmore refrigerator from Amazon oct 2018. after about 5 months the ice maker stopped working. I'm going to cut to the chase here. Tech 5 trips here and the part never arrived. I had no use of my icemaker during the entire summer.<br /> Now, 2 weeks ago the top part stopped cooling.<br /> Tech came promptly and said the defrosted sensor failed and here it comes, ordered the part. Set<br /> up appt for tommorow. But again no part has arrived. I can live without the ice maker but not without my refrigerator. The tech told me not to fill it with food. Great!! Nov 26 is my birthday and Thanksgiving. Las Vegas is now under partial lock down due to Covid.Now i have to shop daily instead of biweekly, exposing myself to the plague. This also makes deliveries undoable cause I have to keep the refrigerator pretty empty.<br /> I am incredibly disgusted. <br /> I was mournful about Sears bankruptcy but I see how it happened. Sears was the retail gold standard when I was a kid. Things sure changed. <br /> I am now in the process of acquiring legal support. I'm not waiting months for a part again.

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