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Original Comment Maybe the better business bureau needs to take a hard look at this company for real! As most posters on here, had just an awful experience with Thrifty at Spokane International Airport location. Booked through Priceline but was told I needed to present an airline ticket to PU car! Couldn't find it in the print, PL customer service couldn't find any verbiage on this rule, even THRIFTY CUSTOMER SERVICE on phone said he was wrong, while Im standing there talking to the JERK! Both counter attendants were rude, unfriendly and just basically told me to stay away from "their" counter and take my money somewhere else. Gladly! NEVER will Hertz, Dollar or THRIFTY get a single penny of mine, I hope if a single person on here reads this and switches to Enterprise or Avis its worth it!

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