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Original Comment I contacted Cincinnati Bell about a downed cable line on my property in mid November 2020 &amp; was connected to the person who handles my account, as i was somewhat unable to understand what he was saying to me due to a language barrier , i did hear him clearly state that a tech would be out December 7, 2020 , however i did receive a voicemail from a guy saying that he wad on his way to my home &amp; what time , but unfortunately i was at work that day ( it wasn't the originally scheduled day).<br /> So on December 4th i called Cincinnati Bell back &amp; was once again connected to the same guy who handled my first call , only for him then to off me fioptic tv which i declined &amp; he wanted to know why i declined their services &amp; i explained it to him &amp; reassured him that i just want the telephone line out my yard &amp; off my property .<br /> He put me on hold , never to return to my call, i was directed to a 2 question survey instead.<br /> I've had my services well over 30 years with Bell &amp; now I'm looking to take my business elsewhere. And yes the line is still lying in my yard December 7th has came &amp; gone ...<br /> So now what should i do since i can't get the problem resolved through Cincinnati Bell?

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