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Original Comment I am a consumer cellular customer since 8.2018. I love my phone, your rates and customer service which is exemplary. However your automated is not working correctly and has been that way since last summer<br /> <br /> The automated system request you to select the appropriate number or provide the appropriate information by using your keypad. Requests to press a number do not respond when you do so no matter which number you may select, it's still continues to request you make a selection and you're tapping that number over and over to no avail. This also may occur when a vocal response is needed and it still does not function for that request. I have reported this numerous times every month when I go to pay and am so frustrated that I would need a representative to help me because the automated system has gone awry. Despite repeated efforts nothing has helped the system is still dramatically flawed. I invite you to call the regular number and act as if you are a new customer and you will know what I'm referring to. The number that I call that is listed on the bill is: <br /> <br /> (888)345-5510.<br /> <br /> Hope you can correct this as it is very frustrating every month when I wish to pay my bill in this manner.<br /> <br /> Thank you.

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