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Original Comment I have spend 8 hours on the phone with HughesNet trying to get my old phone number ported over to a HughesNet phone. The equipment arrived 10 days ago. They put a request in and for some reason it was cancelled. No one knows why. I am within 24 hours of loosing my home and business number. I have been transferred 10 times, each time not to the person they told me I needed to speak to. Each person apparently was trained to not transfer a call until they read back to me all the information entered by each person I spoke with. I finally had them do a conference call with T-Mobile in which they both said they all they needed to make it happen yesterday. It was not ported. I have spend 4+ hours on the phone with them today only to be today I would need to allow 10 more business days for the number to be ported. Most of my calls have been handled by people from the Philippines most of which are very hard to understand. I tried calling the corporate number only to be put on a call with an entry level person who repeated the information from call logs. CUSTOMER SERVICE AT HUGHESNET IS A ZERO ON A TEN SCALE. THEIR PROCESSES ARE HORRIBLE!!!!!!!!

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