Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment I went to a vehicle from dad a car I have been renting vehicles from you guys for months now I mean months it's always a bad experience when you go to to return the car there is always new employees for some reason every month your employees seem to roll over your fire the last ones you come back there's more people they only get router and router as you hired and I had experience with a manager who had a wall cat pull down to her eyebrows with a face mask on with a hole in the head with the strings drawn in tightly the only thing visible on her face where her eyes she was extremely impatient and very very very rude all she would say is that she was a manager she would not identify herself or tell me what her name was I was charge for a smoking fee not only do I not smoke at all without ever smoke the problem is I told her that I do not smoke there are no other drivers on my vehicle I am the only drive on a vehicle and I do not smoke and I've never had this problem before I've called the customer service number a number of times not only will he not ever give you a manager no matter how many times you ask for a manager they will definitely disconnect your call each time you call and ask for a manager you guys need some type of way to check up on your workers how about one day one of you guys call and say you would like to speak to a manager and you see how far you get with it not only that you have do you have a phone number here on your website that is disconnected what type of business are you running you guys cannot continuously just Cham people overcharge people steal from people and then carry you in like you don't care my fault was I did not read these reviews before hand have y'all took any need a second to read your reviews it should be someone's job to go over these customer reviews and check back in with us to follow up you guys really don't care I am going to make it my business to reach out to everyone that has left a review on your site we will put up another site opposed to Dallas and we will all have our opinions heard this is very very unprofessional I cannot believe that the company would Treat their customers this way this is no way what you had in mind when you open up this business do you remember the first day when you wanted someone to cool when you couldn't wait for someone to rent a car for you and will you promise was great customer service what happened to that I would like a full refund I will call my bank I did Nite all charges from Darla if they do not remove this incorrect charging is unfair fee I will deny the entire charge and I will not pay for the rental at all I am trying to avoid that I went to the car I should pay for the car but I will not pay for fees that I did not occur

Feedback

Your Name

Your Email

Verification