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Original Comment Hello, I have a complaint to register or an employee at Pearl Vision located at 932 Hillside Avenue, New Hyde Park, NY 11040. I was there on January 23, 2021..have been going there for many many years. I had my eye exam and purchased two pairs or eyeglasses, for a total of $890.00 out of pocket. The lady who assisted me with choosing my frames was quite helpful but little did I know that just a front for as soon as my monies was taken from my bank account it was a different story. I was told my glasses would be ready in 5-7 days it took two weeks. One pair was not what I expected it was quite heavy on my face I had it changed for a lighter frame, the same person who was helpful - I learned her name is Jayleen (not sure of the spelling) well let me tell you...she was rude! obnoxious! and the most unpleasant person I ever had the bad luck of dealing with, she certainly needs classes on customer service. I made a promise to my self to never ever again go to the store!

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