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Original Comment I GET NO REPLY TO COMPLAINTS SENT TO &quot;https://www.einsteinbros.com/contact/&quot;. MY LATEST COMMENT IS: <br /> &quot;For the &quot;50% off any sandwich every day after 11AM&quot; email, when I click &quot;CLICK HERE TO ACTIVATE&quot;, why do I get the message?:<br /> <br /> &quot;This reward is no longer available.<br /> The expiration date of this offer has passed, clicking our offers when you receive them will ensure that you can add them to your account.&quot;<br /> <br /> This reward is stated to be valid &quot;EVERY DAY AFTER 11AM THRU 4/30 WHEN ORDERING IN-STORE&quot;<br /> <br /> ON 2/26/21, I STATED IN AN EMAIL TO &quot;[email protected]&quot; AND ON YOUR &quot;CONTACT US&quot; PAGE:<br /> To Whom It Concerns:<br /> <br /> As I stated in my 2/25/21 message on your website (https://www.einsteinbros.com/contact/):<br /> <br /> &quot;This is the second time I've written about the same issue. I tried to redeem reward and I get the message a reward is added to my account, but when I tried to order, I get the message &quot;Oops something went wrong.&quot; Today I &quot;redeemed&quot; 100 points, but got nothing for it. Previously I redeemed another 120 points and got nothing for those points. I guess I need to call or contact the Better Business Bureau and the Fairfax County Consumer Affairs Office.<br /> Frustratedly,<br /> John Fringer&quot;<br /> <br /> Attached are the previous (8/6/20) Screenshots showing that 120 points were lost AND the Screenshots from the 2/25/21 loss of 100 points (though nothing was received/redeemed). Einstein Bagels owes me 220 points, but if I cannot use the points, then what is the use of having them restored? I also should be compensated for the time and effort I've wasted with these complaints. I would think that at least a $12 credit is fair. If I receive no reply by COB on 2/26/21, I will proceed with my complaints.<br /> Sincerely,<br /> John Fringer<br /> <br /> NOTE: I LIKE EINSTEIN BAGELS, BUT FEEL CHEATED BY YOUR APP AND REWARDS PROGRAM.<br /> <br /> PLEASE REPLY A.S.A.P.<br /> John H. Fringer<br /> 11909 Moss Point Lane<br /> Reston, VA 20194-1728<br /> phone: 571-246-6443 (cell)<br /> fax: 801-841-7818<br /> e-mail: [email protected]

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