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I waited 2 weeks for an appointment for installation by CenturyLink. They constantly advertise how they are following all guidelines during this pandemic. They won't even give you a estimated time you have to stay home all day between 9:00 and 6:00. I waited until 1:00 and the installer came to my door without a mask on. I asked him to put on his mask he said he didn't have any I said I have plenty of new ones you're welcome to one he said no he didn't want a mask. I waved him off through the window and immediately called CenturyLink and was on the phone for over an hour of which two times I was disconnected. When I finally got somebody to reschedule me I have to wait another 2 weeks. I am thinking of calling the local news channel since I can't get through to a person to take this complaint.


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