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Original Comment Called today to cancel my account. My contract is almost up, but had to stop my service for 2 reasons; my HOA would no longer allow my 2 dishes on the roof (DishTV and Hughes--when I placed my initial order with Dish they did not tell me the internet was a different company altogether!!), second when I called to cancel today, I have to return the tower, but also the transmitter on the dish otherwise I get hit with a $300 fee!! I am 70 yrs. old. They will not come to de-install the dish, but I am expected to climb up on my roof and disassemble the dish and figure out what part is the transmitter and send it back!! This company has no idea what customer service is or means!! Super, too slow internet connection and no customer service and too many fees. I went back to Spectrum, who I also do not like either--the no contract BS is so they can raise your fees anytime they want, but at least I have no dishes on my roof. All these companies need Federal regulation, especially if broadband is to be made available to everyone, like phones! These companies are a total rip-off.

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