Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment Several days ago, a payment was made to an incorrect recipient via Venmo. I spoke with a representative regarding this transaction just moments after it had been made when we realized it had gone to an individual with the same name as the correct recipient. I contacted Venmo via chat and was told I could not cancel the transaction. I attempted to call as well, with no avail. I immediately contacted my bank to request a Stop Payment, which they did. In addition, I input the correct phone number for the actual Richard Favor and yet the incorrect individual was selected.<br /> <br /> I will not be paying this as requested as requested by Venmo, being that Venmo chose to pay the recipient though my financial institution denied it. I made the appropriate attempts to reverse the transaction. I will no longer use Venmo as a method of payment and have been vocal with my friends and family that the company again, made a decision to pay the recipient though my bank denied payment. Venmo does not protect its clients, this is quite apparent.

Feedback

Your Name

Your Email

Verification