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Original Comment Absolutely the most horrible auto rental company anywhere.<br /> I would say my fault for renting from them 3 times.<br /> First was in Detroit for a baseball trip with my friends. The rental desk gave me a car to return in Cleveland Ohio.<br /> Upon completion of the trip we returned home, then I received a phone call asking me where the car was. They were accusing me of stealing the car. Incompetent staff at the Cleveland airport.<br /> Rented a car in Orlando more recent May/June 2021. Here no one checked in the vehicle because of the large amount of returns that day. The vehicle was full absolutely full of gas. Budget charged me for gas saying they car was 3/4 of a tank. Lies again!<br /> June 2021 a weekend rental from Philadelphia Amtrak station June 4-7 returned car June 7 and caught my train back to my home in Virginia.<br /> I called to questioned why I have not been billed. Once again they said I still have the car and it was never returned. Lies again!<br /> Today June 24 after many calls I received a bill with a extra charge for a late fee $280.00. <br /> I called again with another inquiry gave the call taker the plate number and he replied the car was rented right away to someone else. Upon return, Again no one at the Amtrak rental facility checked in my car.<br /> I was directed by a man cleaning cars to park the vehicle in a space marked Budget. A space for the rentals.<br /> Again no one checked mileage, gas levels and so on.<br /> My only advice I have is DO NOT rent from this company.<br /> Too much incompetent people working for them in many locations.<br /> Im waiting to resolve the issues with little or no response.

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