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The Hardees on West Washington Street in Indianapolis IN. isn't a bad location it's just being ran by inadequate people. I had just gotten off work and wanted to grab a quick bite to eat. I pull into the Hardee's because I see there's only one car at the menu. I waited 10 or 15 minutes for the car ahead of me to get an order placed. During this time 4 more cars had pulled in behind me, 3 of which ended up pulling off due to the unacceptable wait. When I finally get to the menu to order I wait another 5 minutes before I say "Hello" to get someone on the speaker only to be asked to wait a moment to which I responded I have already waited several. Then the voice says "Have a nice day" and then more silence. I pull around to find a short, unshaven bum with a real little man's complex... a little fat man's complex, refusing to take my order. Now at this point all except one car behind me had already left without placing an order and here this loser is refusing to take mine. I asked him for his name and he gave it and he volunteered he had already texted his boss and told him or her he had a rude customer to cover himself. I asked him what did I say that you could possibly consider rude. He hesitated and said "well, it's not what you said, it's how you said it" (Super Lame cop out) The fact is Mr. Richardson is in way over his head...even in Hardees and it was at this point that it dawned on me why every other drive thru in the area was busy except this one. I had a coors light ash try in the car that he thought was a beer and accused me of being intoxicated. I looked in the passenger seat where I had a six pack that had picked up at the store across the street, again on my way home from work but it hadn't been opened. It didn't dawn on me until I got home that that moron thought the ash tray was a real open container, even with the cigarette butts sticking out of it. I've been coming to this Hardees for 20 years and I must say this guy is the stupidest employee I've ever encountered at that restaurant and unless Hardees is in the business of losing money this guy is a walking, talking disaster. Out of the 6 cars he could only manage 2 orders and that's while I was there. If Hardees isn't already desperate, they will be shortly with Mr. Richardson because 2 out 6 won't keep your doors open and Mr. Richardson is willing to do more work to not do work then doing work.


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