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Original Comment This company is very unprofessional. I book between priceline and AAA. When I book I end up doing an extension for the same fee I was initially charged. Speaking to a representative he stated I signed an agreement that says my fee changes and I have the copy of the agreement. I stated I didn't and I requestedto speak to a supervisor. He nsisted on speaking on behalf of the supervisor. Finally when the supervisor came on the call and I explained she said oh your not listening and customers are not always right. I asked do you have a way to resolve this situation. She rudely said no she said what she said and after letting her know I will contact corporate. She started to ignore me and hung up. This rental company is DISGUSTING. I will NEVER AGAIN rent from them and I will always advocate for people not to use this company or their sister company.

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