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Original Comment The following is an incident that Air Canada management should be aware of.<br /> <br /> <br /> <br /> Air Canada/ Jazz #8915 (E75L) flight on 21-Aug-2022 from Toronto Pearson Int'l (YYZ) to<br /> <br /> Chicago O'Hare Intl (ORD) has been cancelled<br /> <br /> <br /> <br /> My grandson arrived from Israel (AC 081) after a 11+ hour flight. His connecting<br /> <br /> flight to Chicago was delayed and then cancelled I presume because of the weather. <br /> <br /> <br /> <br /> Around 11:30PM while waiting to board, the GATE STAFF GOT UP AND LEFT without saying a word to the passengers. A few minutes later the passengers received an email stating that the flight was cancelled. The passengers were LITERALLY STRANDED without knowing what was going on and with nobody to speak to.<br /> <br /> <br /> <br /> It seems the gate staff didn't want to deal with the passengers so they just left. This is<br /> <br /> IRRESPONSIBLE AND UNACCEPTABLE BEHAVIOR by Air Canada staff.<br /> <br /> <br /> <br /> Air Canada/ Jazz #8915 (E75L) flight on 21-Aug-2022from Toronto Pearson Int'l (YYZ) to<br /> <br /> Chicago O'Hare Intl (ORD) has been cancelled

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