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Original Comment I have filed a complaint with the better business bureau because Holmes honda refused to make good on a battery without me bringing the car in. I explained the battery was completely dead and wouldn't take a charge. I agreed to bring the battery in they refused, said it had to be in the car when l explained l lived about 45 miles or more from Honda they suggested l have it towed. I explained that would be costly. They said they needed to put the car on a machine to check if it could be the alternator. I purchased a new battery and the car started right up, indicating not alternator. I have asked bbb for help in getting a refund for the battery l purchased since mine was still under warranty.

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