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Original Comment We have been going to the Chili's in Woodbury Minnesota since it opened. The last couple years there are always different people every time you go there. My husband and I went there tonight for dinner- oh what a mistake! The young boy that was taking names was away from the front so many people just walked out. We get seated and waited for a good 10 minutes to even get acknowledged, gave our order to the waitress, my husband asked for a certain beer on tap, she came back and said they only had it in a bottle, which was fine by my husband. After a good 10 minutes or longer she brings him a glass of beer, he says I thought you only had it in a bottle, she said I don't know. Then it was another 10 minutes to get our chips and salsa . They were busy there but our waitress kept disappearing and when she was there instead of taking care of one table at a time she was all over the place. Our food took forever and when it came it was cold so I sent my pasta back and then I waited forever for that and had to finally ask her where it was- it came back finally barely warm. And when our food came out we had to wait because we had no silverware. She came to our table and we asked for a couple boxes and of course we had to wait again for that and when we asked for the boxes we told her we wanted a chocolate molten. So she brings us our boxes and asked if we were paying with cash or a card- I said what about our chocolate molten she says oh- so I believe she did not put in the order cause it took forever to get that. I then asked for a manager- she came- her name was Bethany. She was very nice and adjusted our bill and gave us a $5.00 gift card. As far as we were concerned our whole billl should have been wiped out cause it was gross. As far as we were concerned the whole thing should have been wiped out. Very bad experience!!! We will not be going back there anytime soon!!!

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