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Original Comment I am a long time customer of El Pollo in Livermore Ca.. For the past two years every time I go there my order is wrong or there are missing items. I stop on my way home from work and I don't live close by. The last incident happened on January 14 at around 6 pm... I spent over 50 dollars for my families dinner and I ordered two orders of churros.. I had a lengthy and in depth conversation with the drive thru employee who could barely speak English . We got the order in and I was charged for two orders of churros among the other items . Upon leavening they drive thru the cashier assured me my order was complete .So I left ... When I got home the churros were not in the order.. I don't understand why this happens time after time ... please take care of this . Thank you

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