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On 2/18, I came to Winco in Kent, Washington. The entire cart area was empty. Many of us were standing around waiting for carts. I actually went into the parking lot in the rain to get my own cart from someone loading her car. <br /> <br /> <br /> <br /> I couldn't find the self checkout employee to tell her, so I told a clerk about the cart situation. She was nice enough to tell the self checkout woman, Becky. When Becky was told there were no carts, she gave the poor clerk a dirty look, got in her face, and sarcastically said, &quot;So?&quot; <br /> <br /> <br /> <br /> The clerk quickly went back to her register, and I was standing there disgusted at Becky's bullying, and failure to help. I said. &quot;No? What do you mean by no?&quot; She pointed her finger at the clerk and said, &quot;That was for her.&quot; I told her it didn't matter who it was for because it was just rude and didn't solve the problem. She wouldn't give me eye contact, but said that all the carts were out. I told her I realized that, and asked her what she was going to do to remedy the situation. She just shrugged her shoulders and mumbled something about maybe somebody possibly getting them. <br /> <br /> <br /> <br /> It was pretty clear that Becky had no intentions of problem solving the situation, so I said, &quot;There are a lot of people out there waiting. They want to spend their money, but you won't even find carts for them. You're being rude.&quot; She just shrugged her shoulders and the conversation ended. <br /> <br /> <br /> <br /> Winco is a store that I enjoy shopping in, though I live in Seattle. I have found the employees to be helpful and professional. The deli and meat department employees are top notch! Becky was a total outlier. I was dismayed that she didn't even give it a thought as to how she was presenting herself. The self checkout line was at full capacity, and I know that customers were witnessing our exchange. <br /> <br /> <br /> <br /> I'm hoping that Becky can go through some training and work on her professionalism with her own peers as well as customers. She is definitely not representing your company in a satisfactory manner.


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