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I've talked to pro-form software, mechanical, parts and services, and club sign-up about our pro-form exercise bike.Each of these numbers wants to pass me on to another number like I'm on a merry-go-round. The people on the other end of the line shuffle you off to another line and so it goes from one to the other.And this is for something as simple as the monitor not working correctly to register, speed, time, calories, etc.. I think it is a bad reed switch but cannot find it online and pro-form is of no help at all except for one who wanted to send out a technician for $159. The model number for the bike is PFEX78914R.0


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